Privacy Policy

Welcome to QAMarvel (“Company,” “we,” “our,” or “us”). We are committed to protecting your privacy and ensuring transparency regarding how we collect, use, store, and safeguard your information.

This Privacy Policy explains how QAMarvel collects, processes, and protects personal information when you visit our website, engage with our services, or communicate with us.

By using our website, you agree to the practices described in this Privacy Policy.

  1. About QAMarvel

QAMarvel is a Quality Engineering Consulting and QA Transformation company that provides advisory, assessment, automation, testing, and quality engineering services to businesses worldwide.

This Privacy Policy applies to all visitors, clients, prospective clients, and users of our website.

  1. Information We Collect

We may collect information directly from you, automatically through website usage, or from third-party service providers.

Information You Provide

When you contact us, schedule a consultation, complete a form, subscribe to communications, or engage our services, we may collect:

Full name
Company name
Job title
Email address
Phone number
Country or region
Project details
Business requirements
Any information voluntarily submitted through forms or communications
Information Collected Automatically

When you access our website, certain technical information may be collected automatically, including:

IP address
Browser type and version
Device information
Operating system
Referring URLs
Website usage data
Session information
Date and time of access

This information helps us improve website performance, security, and user experience.

  1. How We Use Your Information

We use collected information to:

Respond to inquiries and consultation requests
Deliver services and support
Evaluate project requirements
Improve website performance and usability
Communicate important updates
Send relevant business communications
Maintain website security
Comply with legal obligations
Analyze trends and user engagement

We do not sell personal information to third parties.

  1. Legal Basis for Processing (GDPR)

For users located in the European Economic Area (EEA), United Kingdom, and other jurisdictions with similar privacy regulations, we process personal data based on:

Consent
Contractual necessity
Legitimate business interests
Compliance with legal obligations
Protection of legal rights

Where consent is required, you may withdraw consent at any time.

  1. Cookies and Tracking Technologies

QAMarvel may use cookies and similar technologies to improve website functionality and user experience.

Cookies may be used for:

Website functionality
Analytics and reporting
Performance monitoring
Security purposes
User preference storage

You may control cookie settings through your browser preferences.

Disabling certain cookies may affect website functionality.

  1. Analytics

We may use analytics tools to understand how visitors interact with our website.

These tools may collect:

Pages visited
Session duration
Device information
Geographic information
Traffic sources

Analytics data is used solely to improve our services, content, and user experience.

Examples may include:

Google Analytics
Microsoft Clarity
Other website analytics platforms

  1. Contact Forms and Communication

When you submit a contact form, consultation request, or inquiry, we use the information provided to:

Respond to your request
Schedule consultations
Evaluate service requirements
Provide relevant information regarding our services

We retain communications for business and legal purposes.

  1. Information Sharing

We do not sell, rent, or trade personal information.

Information may be shared only with:

Service Providers

Trusted third-party providers that assist with:

Website hosting
Email communications
Analytics
CRM systems
Security monitoring
Business operations

These providers are required to maintain appropriate confidentiality and security measures.

Legal Requirements

We may disclose information if required by:

Applicable laws
Government authorities
Court orders
Regulatory obligations

Or when necessary to protect our legal rights.

  1. International Data Transfers

QAMarvel serves clients globally.

Information may be processed or stored in countries outside your country of residence, including:

India
United States
European Union
United Kingdom
United Arab Emirates
Other jurisdictions where our service providers operate

When transferring personal information internationally, we implement reasonable safeguards consistent with applicable privacy laws.

  1. Data Retention

We retain personal information only as long as necessary to:

Fulfill business purposes
Provide services
Meet legal obligations
Resolve disputes
Enforce agreements

Retention periods may vary depending on the nature of the information and applicable legal requirements.

When information is no longer required, it will be securely deleted or anonymized.

  1. Data Security

We implement reasonable technical, administrative, and organizational measures to protect personal information from:

Unauthorized access
Disclosure
Alteration
Misuse
Loss
Destruction

Security measures may include:

Secure hosting environments
Access controls
Encrypted communications where applicable
Security monitoring
Regular software updates

While we strive to protect information, no method of transmission or storage can be guaranteed to be completely secure.

  1. Your Privacy Rights

Depending on your jurisdiction, you may have rights including:

Right to Access

Request access to personal information we hold about you.

Right to Correction

Request correction of inaccurate information.

Right to Deletion

Request deletion of personal information, subject to legal obligations.

Right to Restrict Processing

Request limitation of certain processing activities.

Right to Data Portability

Request a copy of your information in a portable format.

Right to Object

Object to specific types of data processing.

Right to Withdraw Consent

Withdraw previously provided consent at any time.

To exercise these rights, contact us using the information provided below.

  1. GDPR Rights (European Union)

If you are located within the European Union or European Economic Area, you may have additional rights under the General Data Protection Regulation (GDPR), including:

Access rights
Rectification rights
Erasure rights
Restriction rights
Portability rights
Objection rights

You also have the right to lodge a complaint with your local supervisory authority.

  1. UK GDPR Rights

Residents of the United Kingdom have privacy rights under the UK GDPR and applicable UK data protection laws.

Requests may be submitted using the contact information provided in this policy.

  1. California Privacy Rights

If applicable, California residents may have rights under the California Consumer Privacy Act (CCPA) and related regulations, including:

Right to know
Right to delete
Right to correct
Right to opt out of certain data sharing

QAMarvel does not sell personal information.

  1. Third-Party Websites

Our website may contain links to third-party websites.

We are not responsible for:

Privacy practices
Content
Security
Policies

of third-party websites.

Users should review the privacy policies of those websites independently.

  1. Children’s Privacy

QAMarvel services are intended for businesses and professionals.

We do not knowingly collect personal information from individuals under the age of 16.

If we become aware of such collection, we will take reasonable steps to remove the information.

  1. Changes to This Privacy Policy

We may update this Privacy Policy periodically.

Updates will be posted on this page with a revised “Last Updated” date.

Continued use of our website following updates constitutes acceptance of the revised policy.

  1. Contact Information

For questions regarding this Privacy Policy, data protection practices, or privacy-related requests, please contact:

QAMarvel

Email: contact@qamarvel.com
Website: qamarvel.com

Business Hours: Monday – Friday

We will make reasonable efforts to respond to privacy-related inquiries in a timely manner.